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FAQs

Technical

1. Are there any prerequisites for using the Suki SDK?

You should use ReactJS 18 or higher, or alternatively, pure JavaScript to utilize our SDK. If you’re using a different framework, please reach out to us for assistance.

2. How do we integrate the Suki SDK into our existing systems?

To integrate the Suki SDK into your existing systems, follow the instructions provided for ReactJS and JavaScript.

3. How often is the SDK updated, and how are updates managed?

The SDK is updated on a regular basis to ensure it stays compatible with the latest platform versions and to introduce new features and improvements. Generally, updates are released quarterly, but critical bug fixes and security patches are issued as needed.Updates are managed through a versioning system following Semantic Versioning principles (Major.Minor.Patch). Notifications of new releases are sent out via our developer mailing list, and detailed release notes are provided in our documentation.

To update the SDK, you can use your npm package manager:

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npm update {sdk-package-name}

We highly recommend keeping the SDK updated to benefit from the latest features and improvements. If you encounter any issues during the update process, our support team is available to assist you. Suki will support its then-current release of the Services and the last major release of the Services. Partner commits to keep up-to-date on all Suki feature enhancements, including updating its use of the Services to the most-current version of the Services within six (6) months following release.

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